Shred Instead provides document destruction services to a wide range of businesses and organizations throughout Maryland, Washington DC, and Northern Virginia. Here are just some of the testimonials we have received from our Office Shredding Clients.
Shred Instead does not limit document destruction services to businesses and organizations. Our company serves residential clients through our Community Shred Events, as well as those interested in shredding large quantities of documents containing personal information. Here are some of the testimonials we have received from our Residential Clients.
Read the testimonials below to find out what other people are saying about Shred Instead.
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Courteous, friendly and very dependable!
~ Anonymous 8/14/2019
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Driver are always professional and friendly. And anytime I have called the office the staff was friendly and helpful. Any changes in pickup schedule is clearly and promptly communicated. I would definitely recommend them.
~ DELMARVA FINANCIAL GROUP 8/8/2019
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Professional, Courteous- Excellent Customer Service and on time.
~ BD Health Serv. 8/8/2019
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Excellent service. Very professional. No complaints.
~ Anonymous 6/18/2019
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Friendly efficient service and good for theenvironment.
~ ROCK HALL PROPERTIES 5/31/2019
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The gentleman that comes to our office is very friendly and professional.
~ NATIONAL HVAC SERVICE 5/30/2019
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Outstanding
~ Anonymous 5/30/2019
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Always a job well done.
~ Wingfield & Ginsburg 5/22/2019
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I Highly recommend Shred Instead. Good services.
~ TM Associates Rockville 5/22/2019
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Very nice and professional shred it man
~ PRISM 5/22/2019
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great service
~ FedEx – Linthicum 5/3/2019
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The service we receive from your company is excellent! The driver is very friendly and always very prompt.
~ Howlin Realty Management, Inc. 4/22/2019
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We like having Phillip for our pickup services and glad he was back! He is polite and always has a smile on his face! Please keep him on our route.
~ Anonymous 4/17/2019
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The driver is always pleasant and speedy.
~ Anonymous 4/9/2019
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Your service man was polite, friendly, and efficient.
~ Anonymous 1/30/2019
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We were not notified of a delivery change. When the gentlemen come in to collect our shredding, they bring into our small office this very big rolling trash can-however, because we have a very small office with clients coming in and out and a very narrow hallway it would be nice if they could just grab the small bag of shredding we have and take that out. Its not big or heavy.
~ Law Office of Guttenberg 12/27/2018
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Phil was GREAT! Amazed at how he kept the pace up to shredding all of our many many many boxes with no complaint. KUDOS!!!
~ Brawner Contracting, Inc. 11/26/2018
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We have always been happy with the quality of service received by Shred Instead. Staff are friendly and very accommodating when asked for special pick-ups or extra services are needed.
~ Maryland Health Benefit Exchange 11/20/2018
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Our Shred It Man (guess I should get his name bynow) is wonderful. Very pleasant.
~ PRISM 11/12/2018
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Driver walked off with out shred box keys. Still waiting for keys to be returned
~ Farhat Tasneem Ahmid, PC 11/10/2018
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Easy, reliable service
~ Cross Street Realty 11/10/2018
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From my initial conversation with Patrick to begin scheduling our shredding services the customer service and attention to detail have been outstanding. I’m looking forward to working with the team on our additional projects.
~ RWD Consulting, LLC 11/5/2018
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As always the tech. is polite and very efficient.
~ TRI-GAS & OIL COMPANY,SONVIL. 10/31/2018
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The gentleman who came was very professional and nice – as they always are. I have never had an issue with any of your members.
~ Universal Title 10/16/2018
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Antwain (not sure about spelling) is very nice personable. He always has a smile to brighten our day. And he will show us the empty bin after he shreds.
~ Anonymous 10/10/2018
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prompt and courteous service
~ Howlin Realty Management, Inc. 10/8/2018
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Prompt, courteous, very polite service. We use them every year for this shredding event.
~ Anonymous 7/31/2018
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The technicians are always pleasant, I like getting notice of a pickup as well.
~ SHORE ACCOUNTANTS MD, INC. 7/25/2018
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Gentleman that came was on time, very professional and polite. It was convenient for me to have them come to my home and the price was very reasonable.
~ Carlene Sample 7/24/2018
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We are very satisfied with your services. The only recommendation we would have is for the employee to enter our office as quietly as possible, gather the shredding materials as quietly as possible and exit as quietly as possible. We realize that it is difficult to be completely without noise but a little extra effort would be greatly appreciated. Thank you.
~ DELAWARE NEUROSCIENCE SPECIALISTS 5/14/2018
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Workers always efficient and helpful. Have them on a monthly schedule. Works perfectly
~ Wingfield & Ginsburg 4/25/2018
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Excellent Experience.
~ TM Associates Rockville 4/25/2018
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Timely service willing to work with our pick up times depending on the need.
~ Annapolis Pediatrics-Annapolis 4/16/2018
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Great service!
~ Anonymous 4/11/2018
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The guys were very courteous
~ WMATA – Procurement Office 3/20/2018
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Another great job by Shread Instead. Nicholas was awesome, courteous, professional. Great representative of your company. He has a great future in front of him.
~ John Veney 3/17/2018
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Nick was very efficient and a pleasure to work with.
~ City Of Baltimore Dept. of Finance Admin. 2/27/2018
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Shred Instead was fabulous! Shredding can be a hassle and can get messy but Shred Instead made the process very smooth and enjoyable. We opened our event to the community and it was a huge success. We loved how it brought people together while professionally and efficiently shredding sensitive documents. We plan to use Shred Instead in the future!
~ Le Reve Real Estate 2/20/2018
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Honestly, everything about working with Shred Instead was clear, concise, and easy. They were very quick to respond to my requests for information, and there was no hassle or hidden fees or anything. The gentleman who came and got our shredding was very nice and he was in and out surprisingly quickly. These folks seem like they know what they are doing and I loved how straightforward everything was. We will definitely use them again when our office has more shredding.
~ Healthy Teen Network – Balt 1/23/2018
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Susan Scalco was very prompt to return my email; answering my questions. The driver that came to pick up the shred bin was very polite and professional.
~ IAI North America 12/8/2017
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EVERYTHING WENT VERY SMOOTHLY YESTERDAY WHEN TECH BROUGHT OUT OUR CONTAINER.
~ Annapolis Propane 12/7/2017
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Efficient and non obtrusive.
~ DOVER PULMONARY 12/2/2017
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Shred Instead are great!!! Excellent friendly staff and great service!!! A++++++++++++++++
~ Calvert Pawn 11/24/2017
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Great and reliable, no concerns.
~ Dr. Elizabeth A. Reetz 11/22/2017
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Great people to work with. Very efficient. Happy with our service
~ Chesapeake Benefit Services 11/8/2017
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Great service – Could not ask for better service; extremely happy with Shred Instead and “HIGHLY RECOMMEND” them.
~ Quality Air Solutions LLC 11/7/2017
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The driver/technician was mindful of the office environment — very courteous and professional. Thank you!
~ Remax Gateway – Ashburn 11/6/2017
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The person who picks up our shredding is great. He’s nice and helpful. Just the best.
~ Next Level Partners c/o We Work 11/4/2017
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Excellent service
~ STATE FARM INSURANCE 11/2/2017
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The service man that comes isvery professional and very patient with uswhen we all have boxes in our offices that we put into the big shredder when he arrives. Very Please
~ PENINSULA HEALTH 11/2/2017
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The person who comes into the office has always been friendly, professional and very accommodating to us. He does a great job for us. We are very pleased with the service.
~ Anonymous 11/2/2017
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Always professional. It is a great service – they come in and quickly take all of our shredding and it is shredded right at the truck.
~ The Law Office of William F. Jaworski 10/31/2017
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The technician is always very helpful and friendly and professional. We just wish we knew in advance when our service was going to happen. Otherwise no complaints!
~ Johnson Robinson 10/19/2017
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We asked several weeks ago to be put on the “call in only” for pick up. We cancelled this date last month and it was confirmed via e-mail by Susan and was not expecting them Monday. I ask again to put us on the CALL IN only and not on a scheduled appt. We only need pick up about 2-3 times a year. Thanks
~ Peter J. Ferra, MD 10/17/2017
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No time to describe. It was adequate
~ Signet Technologies, Inc 10/13/2017
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I was not in the office the day the technician came in to do our recent monthly shredding. And when I returned the next business day the bin was in its proper place and empty. All the other months that I have been in the office when the technician or technicians have come to the office they have been well prepared, bringing a second bin to swap out with the full one, transferred the locks, were courteous, and efficient.
~ UMBC-Mechanical Engineering Department 10/12/2017
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Super helpful, took extra boxes away without any issue
~ Cross Street Realty 10/12/2017
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Excellent Service!
~ Anonymous 10/12/2017
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Great service. Technician arrived on time. Very pleasant man. Had the job done quickly. Price is very good.
~ PAUL C. BROPHY 5/21/2015
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Great service and extremely nice people to work with. A pleasure.
~ Phyllis Wiesenfelder 5/19/2015
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Excellent service and friendly attitude of employees. Vert easy to work with.
~ Anonymous 5/18/2015
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From the customer service rep to the driver all were helpful and kind. The drover called when he was on his way and made the process easy. Chris was a nice guy. I do plan on calling again.
~ MELVIN GRAY 5/16/2015
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Just as advertised. Great product!
~ KAREN LEWIS 5/16/2015
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Great service from start to finish. Excellent web site that actually works unlike your competitors. Woman I spoke with took care of details efficiently and friendly. And the driver and master shredder was also efficient and friendly an outstanding concept with an exceptional team to run it.
~ Anonymous 5/16/2015
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Technician was excellent! Service truck’s speed was astounding and my overall experience A+. Will highly recommend to others.
~ Anonymous 5/14/2015
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It was a great day for a shred event and the driver JR was very helpful and friendly. We will use you again..thanks…God Bless!
~ GRACE BAPTIST CHURCH 5/13/2015
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Pick up was fine. Thank you very much.
~ District of Columbia, Office of Risk Mgmt 5/8/2015
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Communication with Shred Instead was great from the beginning to the end. The process went exactly how it was explained in the initial call. The cost was exactly as quoted & the most affordable of all the companies I called for residential paper shredding. Our job was rescheduled to the next day by Shred Instead but we were called in a timely manner so not to cause an inconvenience. The driver was professional and personable. We have another load to be shredded and would like the same driver. Kudos to Justin Jess., Susan Scalco and another gentleman who returned my call for Susan!
~ Anonymous 5/8/2015
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The technician showed up on time. The shredding went very well. Nothing more could have been done. THANKS Bob Todd
~ Bob Todd 5/4/2015
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Very courteous and efficient!
~ Anonymous 5/4/2015
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Great job. Made it so easy for us. We plan to continue to use this service in the future. Thanks for the very professional courteous and efficient job done by the technician.
~ JOAN HASH 8:00 AM Start 5/2/2015
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I have used your service before and was completely satisfied before, therefore I used your service again and will continue to use. The service technician was professional and arrived at the stated time. I have referred your company to two of my colleagues. Thank you, Mrs. McMair
~ Jacqueline McNair 5/2/2015
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Wonderful Service!!!
~ Anonymous 5/1/2015
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Services were performed on-time and as agreed-to. I was able to witness the destruction of all documents — seven boxes were destroyed in about 10 minutes. Very professional and courteous service.
~ MAUREEN MEYER 4/30/2015
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Great service! I have already recommended you and will continue to!! Thank you! Susan is especially efficient and helpful
~ Dr. Debs 4/30/2015
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The technician was professional, friendly and quick.
~ Patricia Schools 4/29/2015
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Everything went well. I had four boxes of documents, which fit inside one of the gray containers. After about 10 minutes, everything was over. The guy was also very nice. I would definitely recommend this company and use it again.
~ KAREN JOHNSON 4/29/2015
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Susan and Chris in the office were extremely helpful and answered all my many questions with each phone or email contact. The driver, Justin, called me while on the road to my facility to let me know he was stuck in traffic and was running about 45 minutes late. I really appreciated this as it helped me finish somethings before he arrived with the bins to collect the documents for destruction. This entire experience for me was painless, well executed and we will definately be using Shred Instead again in the future for our document destruction needs.
~ Institute for Defense Analyses 4/28/2015
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I had a guy named Chris come to pick up all of our boxes. He called to ask if it was okay to come early. He had a great personality and helped come up with a plan to better get all the boxes out. He did his job great. He showed a great attitude and made the company look great also. Shred Instead and Chris are the BOMB!
~ DOT FOODS 4/22/2015
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Their truck turned up punctually. The operator was clean and neat. He was courteous and efficient. He helped our guests offload their shredding material. I will use this company again.
~ The Buckley Group 4/21/2015
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Polite and quick
~ SEIU32BJ-Security company 4/8/2015
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I was very happy with Shred Instead service. My experience was very pleasant from my initial call to set up the service to the technician showing up at my house on schedule. The shred went smoothly and I would definitely would recommend your services to my friends and family.
~ Anonymous 4/8/2015
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Employee was here in the stated timeframe and was very professional, friendly and courteous.
~ Laura A. Melia 3/31/2015
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Prompt and simple process
~ Anonymous 3/30/2015
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Very professional. Highly recommend. No hassle. Driver on time and very friendly.
~ KATHY SCHMITZ 3/27/2015
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Tech was helpful and knowledgeable.
~ Anonymous 3/27/2015
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Great job!
~ Essie Bryant 3/3/2015
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Shred Instead is awesome! The most incredibly seamless and straightforward experience I have had in years! I would use them again in a second! Every facet of the experience was top notch!
~ Anonymous 3/2/2015
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Excellent experience.
~ Kathleen Herberger 2/27/2015
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techs have always been very nice, polite and always patient. thanks for the excellent service
~ The Nelson Company 1/30/2015
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Great job as always!
~ Rodman 1/30/2015
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Easy to deal with and do a great job. Employees are always very nice both in person and on the phone. I would recommend them to anyone. Shredding used to be a real pain in the butt, now it’s one of my easiest responsiblities
~ Emerson Power Transmission 1/30/2015
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The driver kept me informed of arrival time. Once on site, shredding completed with problems. All very quick. Would definitely use the service again. Great customer service.
~ Anonymous 1/30/2015
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In my twenty year of business experience, I have never had a any business dealing with any business who is insensitive and careless about how they deal with the public. 240-421-0784
~ Sam Uwandu Assoc. 1/28/2015
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They are very quick to respond and very professional.
~ Terry Fincham Allstate 1/21/2015
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Everything went smoothly. Technician was reliable and courteous.
~ Gable Signs 1/15/2015
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The technician was very nice and all went extremely smooth. We are very pleased to have chosen Shred Instead as our service provider.
~ Eberts & Harrison, Inc. 1/13/2015
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Friendly service both over the phone and in person!
~ Anonymous 1/13/2015
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Showed up on time. Hassle free. Thanxxxx
~ Valley Motors 1/3/2015
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My experience with Shred Instead has been excellent. I would highly recommend this service; especially in this day and age with identity theft so prevalent. Anyone I have dealt with in this company has been highly professional and extremely courteous and helpful.
~ Quality Air Solutions LLC 12/19/2014
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All good
~ Daca Group 12/16/2014
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FABULOUS!!! This could not have been a better experience. Thank you so for helping me in my time of need. No one can understand what a relief it is not to have to shred 200 pounds of paper with a deadline looming unless they experience it. Shred Instead came to my recue in Ellicott City, MD the day after I called. Chris, such a nice and pleasant fellow, even provided some entertainment by allowing me to watch those papers being cut into little bitty pieces. Thanks.
~ Georgia Faigenbaum 12/12/2014
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I was very impressed with Chris he came in and made sure we were taken care of he was very helpful and I was very impressed with your service.
~ Property Management 12/5/2014
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The service was excellent and the driver was very good
~ Anonymous 12/5/2014
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Extremely impressed! Of the shredding companies I contacted for a quote, ShreadInstead was the only one who promptly got back to me. They are very efficient and the staff is so friendly and courteous. Received an email as to the approximate time of arrival as well as a phone call from the driver that he was on his way. Customer service is truly outstanding and the price was the best in town! I would not hesitate to use them again, and I will definitely refer them to others!
~ ODea Real Estate 12/4/2014
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Excellent work. Driver arrived on time after we received a 30 minute arrival call. The work was rapid and efficient.
~ Norman B. Byers 11/25/2014
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Service technician was very nice, efficient and did a great job.
~ Dove 11/25/2014
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The service went very well. Technician on time, completed our shredding less than 500 lbs in 15 minutes. Cost effective service and will definitely use again
~ Masters Electric 11/20/2014
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Very easy to work with
~ Anonymous 10/24/2014
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The driver/operator called me at approximately 07:30 A.M.to give me a I hr. heads up and arrived at about 08:29 A.M.. Took all my stuff except the boxes. Finished quickly with my stuff. It was a clean operation. I’d use them again, as I have back in 2012.
~ Levelt Williams 10/10/2014
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Due to circumstances beyond driver control my 8 am appt ended up being 1130 am. The owner himself came to assist with my appt. the customer service from beginning to end made up for the delay as well as the owner offering a little compensation. Overall I was very pleased with Shred Instead service, professional appearance and etiquette And YES, I would use them again.
~ RAMONA HARRIS 10/3/2014
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Very efficient and friendly !
~ Roberta Sherwood 10/2/2014
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Technician was very professional and friendly. Would highly recommend!
~ Professional Risk Solutions 10/2/2014
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Our technician (I believe his name was Chris) was so helpful and made everything go extremely easy and smooth. The service was very efficient and quicker than what we were expecting. We would difinitely recommend Shred Instead and would use their service again in the future. Aberdeen Proving Ground
~ Aberdeen Proving Grounds 10/1/2014
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I have nothing but high marks for your services.I received an email the day before the services where to be completed indicating a time arrival at my location.the email promised that the technician would call 30 minutes prior to arrival.the technician called within the time specify and provided me with a 30 minute time frame when he would arrive. His estimate was accurate and once he was at our location he completed the work diligently. I would highly recommend your service to anyone.
~ Advanced Realty 9/26/2014
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No problems, Thanks!
~ District of Columbia, Office of Risk Mgmt 9/18/2014
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Fantastic Service and Representation of your company, thank you!
~ Loudoun Valley HOA 9/15/2014
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Everything went smoothly. The technician was wonderful. I have already recommended your services to friends and colleagues at work.
~ Andrea Straks 9/12/2014
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Everything was just as promised, including the e-mail and phone contact to let me know when they would be arriving. I would definitely use Shred Instead again, and I will happily refer colleagues to your company.
~ Saint Thomas Croom Church 9/11/2014
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We had an excellent experience with Shred Instead. Everyone was professional and the quote given me was exactly what I was invoiced for. They were prompt in their response to me with a quote. I would recommend this company.
~ FM SYSTEMS 9/11/2014
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The pickup technician was very professional and willing to answer any inquiries we had.
~ Anonymous 9/10/2014
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Excellent Service! Technician was professional and hard working!
~ Nomadic Display 9/8/2014
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The appointment was extremely easy to schedule, and everyone I interacted with very friendly and professional. They were in and out within minutes. Couldn’t have been easier!
~ JWM Productions 9/2/2014
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Shred is always picked up in a timely matter. Also, if my office need additional service Shred Instead is always willing to service our request.
~ Anonymous 8/28/2014
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Prompt response from the beginning. Excellent customer service. Well priced. Professional. Recommend using them 100%.
~ Anonymous 8/26/2014
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Shred Instead service is great. They serviceman is friendly, quick and makes no mess. He is in and out in no time. We use a credit card and get the receipt automatically via email. It is unusual these days to get a service that is not a hassle -this is one. I hope they don’t screw it up !
~ Emerson Power Transmission 8/25/2014
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The are excellent, they are on time, or call when they are running late. When they arrive they are about there bussiness, not wasting time. Very professional, great attitudes.
~ OPIC 8/22/2014
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The technicians and customer service reps always act in a professional manner. They are a pleasure to work with.
~ Anonymous 8/18/2014
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On time, extremely efficient and pleasant ! A+
~ NAEYC 8/15/2014
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Great people, super friendly and helpful.
~ Anonymous 8/14/2014
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techs that always come in are pleasant and very kind. They are also very helpful and wait for me to gather all the stuff we need shredded from all over the office without being annoyed that they have to wait
~ The Nelson Company 8/13/2014
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Service is good – no problems or complaints
~ Anonymous 8/6/2014
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Great job, fast service.
~ Green Lawn Cemetery 8/5/2014
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Very positive and polite
~ Todd Accounting and Bookeeping 8/1/2014
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Truck came on time. Were very courteous and quick. Very happy with our first experience with shredding documents.
~ Motors 8/1/2014
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The Shred Instead team cane to my house for the first time yesterday. What a great experience! I was so surprised that you didn’t have to take off binder clips, remove binders, really do anything but create an orderly pile to be transferred for the truck. It was quick and simple and all went according to the planned reservation. I 100% recommend Shred Instead due to the customer service and the friendliness of the home office as well.
~ Lydia Dyett 8/1/2014
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Always courteous and great service!
~ Anonymous 7/29/2014
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GREAT JOB ! PLS FEEL FREE TO USE US AS A REFERENCE. STEVE ROTHFIELD
~ Cornerstone Housing, LLC 7/28/2014
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I would give Shred Instead and its technician (I forgot his name) a 5 plus rating. The gentleman (technician) was the nicest, most professional guy that I have had the opportunity to interact with in a while. And, compared to other companies providing shredding services, they are the most reasonable. Shred Instead will most likely get our repeat business, I will most definitely refer them to family, friends and colleagues. Thanks again for everything!!
~ Housing Authority of Baltimore – Parker 7/25/2014
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Very pleased with timeliness and overall service, including reasonableness of pricing.
~ Kohler Health Care Consulting, Inc 7/23/2014
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Very accommodating. They had problems with their truck, but were still able to remove my material in time for a scheduled meeting. When they came to shred, the truck was fuller than they realized so they couldn’t do it all in one day, but came back the next day and didn’t charge our company. This is the second time we have used them and will have them back next year.
~ Chesapeake Conference of Seventh-day Adve 7/22/2014
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Your man who came over to the ballet to pick up my shredding was great. Prompt and courteous.Thank you.
~ Phyllis Marie 7/17/2014
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Very efficient and always lets our company know if their scheduled day to perform the shred is changed due to adverse weather conditions or other problems that may arise.
~ Brethren Mutual 7/17/2014
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Staff very professional and helpful. Would highly recommend this company to all.
~ Gina Castle 7/15/2014
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The young man who came was very nice and knowledgeable and a salesman.
~ IOHS 7/11/2014
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We had a wonderful experience! We are first time users and will definitely being using Shred Instead in the future! Everyone was friendly and professional! We were able to have our stuff shredded the day after we called. It was easy, fast and affordable!
~ Tyson 7/2/2014
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Affordable, prompt, courteous…. 0ver 40 boxes of documents gone in no time! The driver really seemed to love his job, great customer service.
~ The Bradford Apts 7/1/2014
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Excellent service; no problems whatsoever.
~ Brown Gardiner Drug Store 7/1/2014
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Jon is quiet, courteous, friendly and efficient. He performs his duties with a minimum amount of disruption to the office and we enjoy working with him.
~ Anonymous 7/1/2014
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Did a great job!
~ Steve Huey 6/28/2014
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The tech was v good and polite. Professional. Explain how the process worked and what was taking place at the time it was being done.
~ Howard Hughes 6/24/2014
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Everything went very smoothly and was done very quickly. Thank you!
~ Harloe Management Corporation 6/24/2014
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Jon from Shred Instead was very helpful. I had questions about how the system works. Jon was very kind, and explained how the shredding works, and showed the truck to me. I appreciated that. Jon was also very personable. I will have you back again, when we need your service, and will also recommend you to others. Sheila Ellis, President AmeriClean Inc.
~ AmeriClean Inc 6/24/2014
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Excellent Service.
~ Moshin Sahmed 6/23/2014
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Yes, the transaction did go VERY smoothly. The technician was great – came right in, opened the boxes himself, dumped them and proceeded outside to do the shredding. He was very courteous and professional. I timed the process, and it was outstanding! He was here for eight minutes from start to finish. We will definitely use your company again when we need more shredding done. I couldn’t have asked for any better service. And Susan, was wonderful, as well. Very professional, accommodating and thorough. I will definitely recommend Shred Instead to anyone with shredding needs!
~ Polyzen 6/16/2014
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Very satisfied with the service.
~ William C Fields 6/14/2014
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The shred truck arrived early and was set up and ready go which was great because we had people in line ready to go and was able to get everyone thru in a timely manner. Shredinstead staff that I was in contact with were very friendly. This is the first time we have used this company.
~ Christiansburg Parks and Rec. 6/13/2014
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Can’t beat the service from Shred Instead. They ALWAYS keep to the schedule and notify us in advance if there is a change. The service from the tech Jon is friendly and professional. The cost of the service is very reasonable. I would highly recommend Shred Instead. These guys are the best!
~ Anonymous 6/13/2014
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The driver of the truck was great! He was very friendly, patient, and helpful.
~ Lori Andersen 6/11/2014
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what a wonderful service. Just sit back and let Shred Instead do the work!!!
~ Dee Baroch 6/5/2014
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Came on time. It was done in 10 minutes!
~ Anonymous 6/5/2014
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EVERY aspect of my service from Shred Instead was OUTSTANDING! Susan was able to schedule the job during a small window we had due to moving/travel. John came (on time) during the 2-hour window we were promised – which was narrowed down from an initial 5-hour window. John was friendly and helpful and totally professional. We can’t recommend this company highly enough! They made this process easy and took a load off our minds. One less stress during the moving process is GREAT!
~ Alice Kahl 6/5/2014
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Excellent rep. .. He did a great, quick and thorough job.
~ Anonymous 5/30/2014
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The service you provides went very well I was most impressed with service technician very knowledgable and courteous I would refer this service I was very pleased
~ Anonymous 5/28/2014
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Service was flawless! On time & courteous service. Your technician was helpful and efficient.
~ Anonymous 5/28/2014
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Service is always excellent!
~ Anonymous 5/22/2014
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The driver arrived early and was very friendly. Service was quick and the price was very reasonable. We plan to use you again in the future! Thank you!
~ Anonymous 5/20/2014
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Very pleased with company and David was very professional and pleasant.
~ Healing Hands Chiropratic 5/19/2014
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The technician/driver was smart, polite and answered all my questions. He was great. Lou Savader
~ Louis Savader 5/15/2014
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Shred Instead purchased the company that we were contracted with previously, this has been a smooth transition.
~ Prince William OBGYN Assoc – Manassas 5/14/2014
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EXCELLENT SERVICE….VERY TIMELY, AS PROMISED….JOHN, THE SHREDINSTEAD DRIVER, DID A FRIENDLY, OUTSTANDING JOB….
~ Wetzler, Phil 5/8/2014
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Pleased to have your company working with us, Tech was very polite and positive. also he was early. Thank you very much
~ Casa de Maryland – Baltimore 5/8/2014
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Quick, efficient & professional.
~ Cheri Barbare 5/3/2014
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Customer service was superb. I contacted several other local companies and yours was the only one to reply in a timely manner. Your driver, John, was prompt, courteous and very helpful. We will happily call for your services again.
~ Superpawn, Inc. 5/1/2014
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Excellent service!
~ Clear Your Clutter 5/1/2014
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The technician was very friendly and helpful. The process went according to plan and the technician arrived during the quoted time frame. Will definitely use again.
~ Daft-McCune-Walker, Inc. 4/21/2014
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The gentleman who handled my call was very courteous and professional!
~ Dove 4/18/2014
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Chris, the owner of the company was a great guy to work with. He was accommodating to my schedule, and was very friendly in both email and phone communication. The technician that came to my office on the day of the shredding was very professional and friendly. He completed the work quickly and efficiently, and even took the time to explain to me how the shredding truck worked. Quite an interesting process! I conducted a lot of research and eventually ended up going with Shred Instead because they offered a great price that couldn’t be beat by any other local company, and I loved the fact that they came to my office and carried out the documents for me! I would definitely recommend this company to anyone looking to get documents shredded.
~ APlus Technologies 4/18/2014
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Have no issues. It went smooth from start to finish. Chris pleasantly answered all of my many calls and questions. John did a terrific job at our site. I was concerned that we may be going over our budgeted cost, but it came out just fine. No problems at all.
~ Anonymous 4/9/2014
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I received the e-mail letting me know they were coming between 10-12, and they did! Everything went smoothly and as planned! I would highly recommend them!
~ Remax – Blum 4/1/2014
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Very professional, prompt and courteous operation.
~ Anonymous 3/29/2014
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Easy to work with. Arrived as expected, worked quickly and efficiently, and was well priced for the amount of paper that we had from 50 years of living in a house that supported a home office.
~ Anonymous 3/29/2014
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Driver was professional, service was fast and easy, I will be using and recommending Shredinstead in the future! Frank Arlington, VA.
~ Frank Barone 3/17/2014
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The service was perfect. Extremely professional. They arrived on time, provided excellent service and even allowed me to ask questions about how items were handled after being shredded. If you have a large residential shredding job like I did, you want to call these folks. Very economical too. Chain of custody of the materials is secure as well. Highly recommended.
~ John G. Stockman 3/13/2014
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The service was great. The technician was, prompt, friendly and professional. I would recommend Shred Instead to family and friends.
~ Anonymous 3/13/2014
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TECHNICIAN WAS SUPER!!!
~ Dr. Debs 3/9/2014
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I thought the customer service person, Chris was very professional. He was great with follow up and follow thru. James,the actual person who pick up the documents was very nice , personable and efficient. The prices were very competitive.
~ Michelle Smith 3/5/2014
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Very curteous when making the appointment and great follow up. The driver was very helpful and had a great attitude! Would definitely recommend!
~ Charlotte Stewart 3/5/2014
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The technician was very polite, engaging (without wasting time) and efficient. I have no complaint. I will refer others when the opportunity arises.
~ Anonymous 3/1/2014
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Your representative was very professional and very nice. It was a pleasure dealing with him and your company
~ Beers Tax & Accounting 2/28/2014
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The technician was very efficient and very friendly. The pricing was excellent as well. I would strongly recommend Shred Instead.
~ Auditory Services 2/26/2014
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My company has not had any problem with Shred Instead. They come once every quarter and remove the bin and leave. The invoice is provided after they have take the bin and replaced with a new one. The person that come to the office is always friendly and professional.
~ Arthritis Foundation 2/18/2014
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I was very pleased with the service we received. Thanks
~ Raines 2/17/2014
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Shred Instead is by far the best shredding company I have ever used. They have been able to help us on large scale projects (disposing of over 1 million pages of medical records) in addition to servicing our daily needs. I would highly recommend Chris and his team to anyone!
~ Rodman 2/10/2014
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Excellent Service… HIGHLY RECOMMEND!!! Punctual, extremely professional… In and out in an extremely timely manner.
~ Omitron 2/7/2014
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Quick, courteous, professional and well done!
~ Anonymous 1/27/2014
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As always, excellent service! Three HUGE trash cans of material gone in less than 10 minutes! I LOVE this company!
~ Travis Raml, CPA 1/24/2014
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Great service. Very prompt at responding to any type of inquiry.
~ Anonymous 1/24/2014
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Excellent service, Very quick and very efficient. Very friendly. Called to verify arrival time. Couldnt’t ask for more.
~ WH Gurley Associates 1/20/2014
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Great first time experience with Shred Instead! Our driver John showed me the process of destruction of our documents (really awesome), he is very friendly and loves his job. Now this is the level of service I come to expect from our vendors and I look forward to our continued relationship. 🙂 Becky Christian Office Manager Curtiss-Wright Controls Defense Solutions
~ CurtissWright 1/19/2014
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Came when they said they would and did the job quickly.
~ Debra Reyes 1/17/2014
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The service from Shred Instead is excellent and the staff has always been very professional. Would recommend them to other providers.
~ Datta Endocrine and Wellness Center 1/17/2014
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Fast, efficient service and courteous driver.
~ Advanced Urgent Medical Care 1/17/2014
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They did a great job, vvery professional and courteous.
~ Anonymous 1/16/2014