Shred Instead – FAQ
1. What do you shred?
Paper documents, hard drives, SSDs, USBs, x-rays, & media — AAA NAID Certified destruction, 100% recycled.2. On-site, drop-off, or off-site?
- On-site mobile: Truck to your location in DE, NOVA, DC, MD — watch live.
- Drop-off: Mt. Airy, MD (Mon–Fri BY APPOINTMENT ONLY).
- Off-site: Secure pickup & plant shredding (cost-effective for volume).
3. How much does it cost?
Contact us for a free, custom quote — no hidden fees. Call 1-800-585-5030 (MD/DE) or 1-202-449-9585 (DC/NOVA), or email cs@shredinstead.com.4. Contract required?
No — flexible one-time, recurring, or on-demand. Pause anytime (30-day notice).5. Bin sizes & setup?
35-gal executive | 64-gal standard | 95-gal tote6. Scheduling options?
- Weekday: Same/next-day (on-site or drop-off, by appt only).
- Weekend Shred Days: By appointment only — ideal for community/business events; call to reserve.
- Recurring: Weekly/bi-weekly/monthly routes.
7. Proof of destruction?
Yes — Instant PDF Certificate of Destruction + full chain-of-custody log. Video witness available on-site.8. How secure is the process?
Locked/tamper-evident bins | GPS-tracked vehicles | Background-checked drivers | Video-surveilled facility | AAA NAID Certified audits.9. Compliance & insurance?
$2M liability insurance | Compliant with HIPAA, FACTA, GLBA, NIST 800-88, GLB | BAA signed in 24 hrs for healthcare.10. HIPAA for healthcare?
- PHI handled with zero breaches: Tamper-sealed bins & serialized certs.
- HIPAA-trained staff (annual certification).
- GPS logs + 6-year audit trails.
11. Media destruction?
Hard drives, SSDs, USBs, tapes — HIPAA/NIST-compliant degaussing/crushing. Drop-off welcome at Mt. Airy.12. Eco-friendly?
100% recycled — paper to new products, electronics e-waste certified. Partner with local Baltimore recyclers for zero landfill.13. Service area?
On-site: Delaware, Northern VA, Washington DC, MarylandWhat Our Clients Are Saying
Don't just take our word for it.
"Shred Instead provided exceptional service with quick response times! The convenience of on-site shredding was a lifesaver for our office."
